WHAT SERVICE QUALITY DIMENSIONS AFFECT RAIL TRANSIT IN ALGERIA? INSIGHTS FROM SOME EXPERIENCES

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dc.contributor.authorBelakhdar Chakeur
dc.date.accessioned2025-12-14T14:24:27Z
dc.date.available2025-12-14T14:24:27Z
dc.date.issued2025-12-14
dc.descriptionمداخلة مقدمة ضمن فعاليات الملتقى الدولي الثاني حول النقل السككي عنوان للتنمية الشاملة المستدامة والعدالة الاجتماعية (29 أكتوبر 2024)
dc.description.abstractThis study investigates the service quality dimensions that affect passenger satisfaction with tramway services in Oran, Algeria. Through a comprehensive survey and statistical analysis, The study reveals key areas for improvement, with safety, and timeliness emerging as the top priorities to enhance user satisfaction. Focusing on these areas could have a substantial impact on ridership and user perception, ultimately contributing to the tram system’s role as a reliable and trusted public transportation option in Oran.
dc.identifier.urihttps://dspace.univ-batna.dz/handle/123456789/8767
dc.language.isoen
dc.subjectService Quality
dc.subjectPublic Transport
dc.subjectTramway
dc.subjectAlgeria
dc.titleWHAT SERVICE QUALITY DIMENSIONS AFFECT RAIL TRANSIT IN ALGERIA? INSIGHTS FROM SOME EXPERIENCES
dc.typePresentation

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مداخلة مقدمة ضمن فعاليات الملتقى الدولي الثاني حول النقل السككي عنوان للتنمية الشاملة المستدامة والعدالة الاجتماعية (29 أكتوبر 2024)
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